Help & Service
Frequently asked questions
DieRupps.at: Frequently asked questions about our products, services and offers for bulk buyers
What products does DieRupps.at offer?
We offer a wide selection of drinks, including punch and mulled wine, Spritzer, sparkling wine, Frizzante, spirits, liqueurs and more. Our products are available for both home use and wholesale customers, and are produced in Carnuntum using regional ingredients and traditional recipes.
Can I order punch and mulled wine online?
Yes, at DieRupps.at you can purchase our punch and mulled wine specialities in our online shop. We offer 1-litre bottles for home use and 10-litre canisters for punch stands and events, delivered conveniently to your door.
What is special about the 10-litre canisters?
Our 10-litre canisters are perfect for punch stands, Christmas markets and larger events. They offer a large capacity for professional serving and are easy to refill. This saves you time and ensures a continuous supply of hot drinks for your guests.
Where are the DieRupps.at products made?
Our drinks are produced in Carnuntum, Austria – a region known for high quality and tradition. They are made using natural ingredients such as freshly brewed tea and fine spices to deliver an authentic, genuine taste experience.
Are there organic drinks in the range?
Yes, DieRupps.at offers selected punch and mulled wine varieties as well as Spritzer in certified organic quality. These products are made with environmentally friendly, natural ingredients to meet the highest quality standards.
Which payment methods are available at DieRupps.at?
In our online shop, you can pay by credit or debit card, Klarna or eps bank transfer. You can find an up-to-date overview on the Payment Methods page.
Cash payment on collection: Order online and collect your order directly from the shop – including a pick-up discount of 15%.
Can I also pick up my order in the shop?
Yes, you can collect your order from our shop in Höflein near Bruck/Leitha and benefit from a 15% pick-up discount. Collection is possible during our regular opening hours. You can find all the details on our contact page.
Does DieRupps.at offer solutions for wholesale customers?
Yes, we are your partner for wholesale customers, including catering businesses, event organisers, punch stands and Christmas markets. Our product range includes ready-to-drink punch and mulled wine varieties, wine-based drinks, spirits and non-alcoholic soft drinks – ideal for serving in catering and at events.
Is there an option for contract bottling and product development at DieRupps.at?
Yes, we offer comprehensive services for contract bottling and product development. Our service is tailored to clients requiring production batches from 250 litres. With our glass bottle filling line and a wide range of bottle sizes (from 0,2 l to 2 l) and closures, we bring custom beverage ideas to life – whether punch, Frizzante, wine-based drinks or creative beverage concepts.
Why should I choose DieRupps.at as a wholesale partner?
At DieRupps.at you benefit from top quality and flexibility:
- Regional quality: Our products come from Carnuntum and are carefully processed.
- Flexible quantities: We offer tailored solutions – from small quantities to large orders for events and hospitality businesses.
- Fast delivery: Reliable and punctual delivery straight to your door.
- Expert advice: Our experienced team will help you choose the right product for your needs.
How can I get an individual quote for bulk orders?
Simply get in touch with us by phone or email to discuss your tailored quote. Whether drinks for catering, events or punch stands – our team will gladly advise you on our products and terms to put together the right offer for your needs.
How do I contact customer service at DieRupps.at?
You can reach us by phone on +43 (2162) 631 30 or by e-mail at office@dierupps.at. Our opening hours are Monday to Friday from 08:00 – 12:00 and 13:00 – 16:00.